Privacy Policy

Introduction
TheSilkChic (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.

Information We Collect
When you visit our site, we may collect the following types of information:

  • Personal information (such as name, billing address, shipping address, payment information, email address, and phone number).

  • Device information (such as your web browser, IP address, time zone, and cookies).

  • Order information (details of products you purchase and related transaction data).

How We Use Your Information
We use the collected information to:

  • Process and fulfill your orders, including shipping and payment processing.

  • Communicate with you regarding your order or customer support inquiries.

  • Improve and optimize our website and services.

  • Provide you with information or advertising related to our products and services (with your consent, where required).

Sharing Your Information
We may share your information with trusted third parties to help us operate our store, such as:

  • Shopify (our e-commerce platform).

  • Payment processors (Stripe, PayPal, Shopify Payments, etc.).

  • Shipping carriers.
    We do not sell, rent, or trade your personal information to third parties.

Cookies
We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand customer behavior. You can manage cookie preferences through your browser settings.

Your Rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us at [your email].

Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not lost, misused, or accessed improperly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
📧 cs@thesilkchic.com
📞 347 920-7488